Returns & Exchanges

At ESSEX COUTURE, we want you to be completely satisfied with your purchase; if you are not, we offer a 30-day return policy for items in their original, unworn condition with tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in the original packaging and include all designer tags and authenticity cards to ensure a valid return.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email and drop off your package at any authorized courier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects the items, your refund will be processed back to your original payment method within 5-7 business days.